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Shipping Information

Orders are processed pending availability and credit verification. Online ordering via our secure online shopping cart system is the fastest and most efficient way in which to place an order with Barista Supplies. It is simple to order online by browsing Barista Supplies and adding your desired products to our shopping cart system by clicking on the 'add to cart' button next to the item you would like to purchase. As you continue to shop our shopping cart facility will continue to hold your items and once you are satisfied with your order, at total price and set-shipping price will be calculated for your review. You can then submit your order for immediate processing. The order will then be packed and dispatched to the delivery address provided, with orders placed before 3pm AEST dispatched same day and orders placed after 3pm AEST being dispatched the next business day.

Shipping
Our products are delivered via Fastway, Australia Post, TNT Express or DHL Express. An email with the tracking number is sent at the end of the business day, if applicable. Shipping duration is generally 1-6 working days depending on the location of the customer. In the event that the courier returns the goods to us as undeliverable for any reason, additional delivery charges may apply to cover the cost of redelivery. Please note couriers are unable to deliver to P.O boxes, so please ensure you use a physical address at checkout.

Your order will be delivered between 7am and 9pm. As couriers do not deliver on public holidays, you can expect your order on the next business day. Delivery time does not include weekends or public holidays. If you're not around when delivery is attempted, the driver will either leave your order in a safe place or a calling card will be left telling you how you can collect your Barista Supplies order.

Pick Up
If you prefer to pick up your order, at the check out page select the "Pick Up From Warehouse" option under shipping. We will then prepare your order and email you once it is ready to be picked up. 

International
For International orders you will only be charged for your order at checkout and the shipping charges will be invoiced separately by Paypal. After the shipping invoice has been paid, your order will then be dispatched from our warehouse.

Refused Shipments
If you refuse a shipment from Barista Supplies, you are responsible for the original shipping charges, any Import Fees that are incurred on the package, and the cost of returning the package to Barista Supplies. This amount will be deducted from your merchandise refund.